Our services
NDIS supports built around your life.
Every support we offer is designed to meet you where you are, and help you get to where you want to be.
Community Access
Getting out, staying connected and building confidence.
Community life matters. Whether it's attending an appointment, joining a social group, exploring a hobby or simply getting out of the house, our support workers are there to make it happen.
We don't just take you places, we walk alongside you. We help you feel comfortable, build your confidence over time and participate in the community in a way that feels right for you.
What this looks like for you
- Support to attend medical or allied health appointments
- Joining community groups, clubs or activities
- Exploring hobbies and social interests
- Building confidence in public and social settings
- Support at community events or outings
Daily Living Support
Help with the everyday moments that matter most.
Sometimes the everyday things, getting the morning started, keeping on top of the home, preparing a meal, can be the hardest. Our support workers are there for those moments without judgement, without rushing, and without making you feel like a burden.
We work with you to understand your routine and your preferences, and we show up consistently to support you in the way that works best for you.
What this looks like for you
- Help with morning and evening routines
- Meal preparation and assistance with eating
- Household tasks including cleaning and laundry
- Personal organisation and budgeting support
- Support with shopping and errands
Supported Independent Living (SIL)
Living independently, with the right support around you.
Supported Independent Living is about giving you the support you need to live as independently as possible in your own home or shared accommodation. SIL is not about doing things for you, it is about making sure you have what you need to do them yourself, with support available when you need it.
Our SIL support is personalised, consistent and built around your individual goals and living situation. We work closely with you, your family and your support coordinator to make sure everything is in place and working well.
What this looks like for you
- Overnight and 24/7 support where required
- Assistance with daily tasks in a home setting
- Support to build independence over time
- Coordination with families and support teams
- Regular reviews to make sure support stays right for you
Capacity Building
Building skills and confidence at your own pace.
Capacity building support is about growth. It is focused on helping you develop the skills, confidence and independence to work toward your goals over time. This is not about quick fixes, it is about meaningful, lasting progress that you can feel.
We work with you to identify what you want to achieve and then build a support plan that helps you get there step by step. Whether it is learning to manage your own routine, building social skills or working toward employment, we are here for the journey.
What this looks like for you
- Life skills development and coaching
- Decision-making and self-advocacy support
- Social and communication skill building
- Support toward education or employment goals
- Building routines that promote independence
High-Needs Support
Consistent, structured care for complex needs.
We understand that some participants require a higher level of support, more structure, more supervision, and more experience from the people caring for them. Our high-needs support is delivered by workers who are experienced, calm and consistent.
We take the time to properly understand each participant's needs, behaviours and triggers before support begins, and we work closely with allied health professionals and behaviour support practitioners to make sure everything is in place.
What this looks like for you
- Support for participants with complex or challenging behaviours
- Higher supervision and structured routines
- Collaboration with behaviour support practitioners
- Clear documentation and communication with care teams
- Consistent workers to build trust and familiarity
Transport Assistance
Safe, reliable help getting to where you need to be.
Getting around should not be a barrier to living your life. Whether it is a medical appointment, a community activity or an essential errand, our transport support makes sure you can get there safely and on time, with a support worker by your side.
Transport support can be included as part of your overall support plan where it is funded in your NDIS plan. We work with you to make sure transport is coordinated, stress-free and built into your routine where needed.
What this looks like for you
- Transport to medical and allied health appointments
- Support to access community activities and events
- Assistance with shopping and essential errands
- Accompanied travel for participants who need support on the go
Not sure what you need?
Let's figure it out together.
Every NDIS plan is different and we are here to help you understand what supports are available to you and how Lotus can help you make the most of your supports.